Case Air Wireless System FAQ

Apple released the first Apple M1 Chip, which is a central processing unit for its line of Macintosh computers. It was designed from the very start to work with macOS Big Sur. At this time, the Air Direct Utility software supports the latest Windows and Mac operating systems but is not currently compatible with devices using the latest Apple M1 chips.

Yes. For more detailed instructions on how to set this up with your Sony camera, read our helpful tech tip here.

To remove SLX from surface, place thumb and forefinger on the top corner of the RapidMount SLX. Pull slowly from one side of the device, with applied pulling pressure, to release seal on strip. Once removed from the surface, peel off RS. When ready to use again, repeat process with new RapidStrip.

To remove from surface, place thumb and forefinger in the grips on the RapidMount Q20. Pull slowly from one side of the device, with applied pulling pressure, to release seal on strip. Once removed from the surface, peel off RS. When ready to use again, repeat process with new RapidStrip.

The RapidMount SLX and RapidMount Q20 are temporary solutions not intended to last longer than the event or wedding a photographer is shooting.

Please store RapidStrips in a dry place between 39°F (4°C) and 100°F (38°C). When the RapidStrips is stored under the right conditions it has a shelf life of 18 months.

The adhesive should be applied to a clean, smooth, dry surface when the surface temperature is between 0°F(-17°C) and 150°F(65°C).

The Case Air currently only has full functionality with Nikon and Canon cameras. We’re working on expanding the product to be compatible with other camera brands but no timetable as of yet. For a complete list of supported Canon and Nikon cameras, click here.

The Case Air currently only has full functionality with Nikon and Canon cameras. We’re working on expanding the product to be compatible with other camera brands but no timetable as of yet. For a complete list of supported Canon and Nikon cameras, click here.

The Case Air is available for:

• Apple iOS (iPhone and iPad)
• Android

Apple released the first Apple M1 Chip, which is a central processing unit for its line of Macintosh computers. It was designed from the very start to work with macOS Big Sur. At this time, the Air Direct Utility software supports the latest Windows and Mac operating systems but is not currently compatible with devices using the latest Apple M1 chips.

Currently, the Air Remote Mobile Tethering App supports Canon and Nikon cameras.

The Air Direct comes with a TT-LP-E6 battery. Replacements are available on the site, while commonly available LP-E6 batteries will also work with the Air Direct.

• iOS 8.0 or later.
• Android 4.0 or later.

• For a PC, Windows 10 or later.
• For a Mac, High Sierra or later.

If your camera can tether to tethering software on your computer, then your camera is compatible with the Air Direct. Wireless tethering is made possible through the Air Direct Utility (ADU) which connects your camera and computer. Select Canon and Nikon cameras are also compatible with iOS and Android devices using the Air Remote Mobile Tethering App. Please check compatibility to confirm your camera. Click on “Search By Camera” at the top of this page to confirm.

We’re happy to announce that those who wish to update to Big Sur on their Mac, they are now afforded the opportunity to utilize the Air Direct Wireless Tethering System seamlessly while being on the latest macOS. 

Note: If you have a previous version of the Air Direct ADU software, please update to the latest version of the Air Direct ADU software prior to installing macOS Big Sur. Updating to macOS Big Sur prior to updating the Air Direct ADU software will require additional steps. For more information regarding the Big Sur compatible Air Direct ADU update, visit https://tethertools.com/adu/.

Review the steps on bridging here.

The included DC Power Cable provides flexibility to power the Air Direct with alternate power sources, and to hot-swap a discharged battery for a fresh battery. Other power sources you can use, depending on your application, include a USB battery bank or a USB wall adapter. Minimum output of the battery or wall adapter should be 5V/2A.

NOTE: Using the DC Power Cable will only power the Air Direct, it will not recharge the TT-LP-E6 battery.

Air Direct can achieve transfer at up to 200 feet.  The 2.4gHz allows for longer distances. The 5gHz will give you faster transfer rates.

Transfer speeds will vary based on a number of factors including the camera, file format, tethering software, and computer specifications. When using the faster 5 GHz setting on the Air Direct, the average user will see real-world performance of transfer rates in the 4 – 7 MB/s (Megabyte per second) range.

To estimate the average real-world transfer time of your files, you can divide the file size (in Megabytes) by an average transfer rate of 5.5 MB/s. The result is a rough estimate of the time that it will take to transfer the file via the Air Direct when using the 5 GHz setting. See the example below:

If your camera produces files that are roughly 35 MB. Divide the file size by the average transfer speed (5.5 MB/s) to get a rough estimate of the transfer time:

35 / 5.5 = 6.36

The 35 MB file will take approximately 6.4 seconds to transfer via the Air Direct when set to 5 GHz.

Note: Slower processors, limited computer resources and tethering software image processing can further delay the image before it is available for viewing within the tethering software.

2.4 GHz will transfer at a slower rate. To roughly estimate transfer times on the 2.4 setting, you can double the time estimated using the 5 GHz setting.

You will need to reset the Air Direct device to the factory settings in order to reset the password to the default, 12345678. To Reset, power the Air Direct, either with a battery or the DC power cable. Wait until the power light and the Wi-Fi indicator light are solid. With a small pin, press the pin into the small pinhole on the side of the device and hold until the blue light begins to flicker. Remove the pin. The device is now Reset.

Yes, you can change the password in the ADU preferences section. Select Preferences, then Update Password.

Setting Air Direct WiFi as your default WiFi network will help to automatically connect when the Air Direct is on. This is helpful in locations with many WiFI networks like events or conferences. Also setting Air Direct as the default will also prevent disconnections in a location where another default network may already be established, like a studio or home network.

Mac OSX

Navigate to Wi-Fi > Open Network Preferences in the top navigation bar.

This will open the network dialog window, check Automatically join this network, then click on “Advanced”.

In the advanced settings, drag the Air Direct Wi-Fi network (AIR_DIRECT_XXX) to the top of the preferred wireless networks list. The network at the top has the highest priority.

Windows – Click the wireless icon in the notification area. Select the wireless network named “AIR_DIRECT_XXX”. Check the box for “Connect Automatically” and then click “Connect.” This automatically moves the network up the priority list.

IOS – There is no way to directly update the priority on an iOS device. To prioritize networks on iOS, use a Mac OSX computer that shares the same iCloud account as the iOS device. Update on the MAC computer and iCloud will sync to all other devices.

Android – Prioritize Wi-Fi networks must be done via an App. Available Apps included WiFi Prioritizer or Wi-Fi Switcher both which are free.

You can determine what version you have by accessing the Help section in the ADU software menu.

The Air Direct connects to your camera’s USB port, leaving the hot shoe free for use with other equipment. The Air Direct has been designed with flexible options for mounting and use. Our recommended option is to mount the Air Direct Arca Clamp to your L-Bracket.

Other alternative methods for mounting and use include:

• Mount on the camera’s hot shoe if it is available.
• Attach the Air Direct to a tripod leg using the StrapMoore.
• Mount to an arm or clamp with the 1/4″-20 thread on the bottom of the cold shoe.
• Use a longer USB cable, allowing you to carry the Air Direct in your pocket.

The ADU is free to download. You can download it here: www.tethertools.com/adu. There is no limit to the number of downloads or the number of computers it can be installed on. We recommend loading the ADU onto the computer(s) you typically use when tethering.

For complete instructions on how to determine which firmware version of Case Air you have installed, please visit this page.

For complete instructions on how to determine which version of Air Remote you have installed, please visit this page.

Our developers are continuously making improvements, adding features and sometimes fixes to Air Remote Mobile Tethering App. When updates are available, please follow the instructions here to update your device.

That is the Lanyard Threading Tool. To better help you install the lanyard, we’ve include this tool to help fish the cord through the Case Air. To learn how, watch this video.

• iOS – Apple App Store
• Android – Google Play Store

No. You’ll need the ONsite D-Tap to AC Power Supply and ONsite D-Tap Battery with V-Mount (or any standard D-Tap battery) to power and recharge devices. We simply recommend the combination of the ONsite Aero V-Mount and Tether Table Aero to integrate the power solution.

The piece that secures the D-Tap AC Power Supply works on front or back lip of the Tether Table Aero. The second piece that secures the D-Tap battery is secured the same way as the Aero XDC, on the bottom of the table, and on either the left or right side of the table.

Yes, your Tether Table can accommodate both accessories. The ONsite Aero V-Mount is secured the same way as the Aero XDC, on the bottom of the table, and on either the left or right side of the table.

Plug your power supply directly into the plate, not into battery – this way if your D-Tap battery is depleted you can slide the V-Mount D-Tap battery off, replace with another D-Tap battery and your AC Power Supply is still plugged in ready to power and charge devices.

The ONsite DTAP Battery provides a constant 10AMP output from the DTAP and Vmount pins.

Yes, at 150 watt-hours, you can take up to two ONsite D-Tap Battery with V-Mount with you on a plane, in carry-on baggage and with airline approval. Cannot be in checked-in luggage. Tip: Transport your ONsite D-Tap Battery in its original packaging, this will not only cover the terminals but provided details on watt-hours for the airlines or TSA.

• FAA battery guidelines
• FAA battery FAQ

Standard D-Tap chargers will take approximately 4 hours to charge the 150Wh battery.

Those indicate the charge of the battery. 4 bars, 25% charge each. If you have three bars left, you have approximately 75% charge left.

Users of 85 watt (85W) or higher power supplies may experience intermittent charging (trickle charging) based on application usage. To determine your power supply wattage, please look on the power brick or consult your manufacturer’s website.

First, determine the number of watts your device requires. Examine the user guide, the device itself, contact the company, or search online. To be compatible with the ONsite D-Tap to AC Power Supply, you should use devices that require less than 200W.

The ONsite D-Tap Battery with V-Mount has 150 Watt Hours (Wh), and this can help estimate how long your device can run from the ONsite Power system. For example, a 150Wh battery should run a 50W stereo for 3 hours. Here are a few devices, their watt-hour requirement, and an approximate estimate of run time.

• Smartphone (10Wh) 15 Recharges
• iPad Pro 12.9-inch (38Wh) 4 Recharges
• Laptop (50Wh) 3 Hours
• 40” LED TV (30Wh) 5 Hours

The internal fan is temperature controlled and will initiate and adjust velocity automatically to control the internal unit temperature.

Yes, the ONsite D-Tap to AC Power Supply is designed with over-voltage, undervoltage, overload, thermal, and short circuit protection. It is recommended to disconnect the power supply from the battery when not in use.

The ONsite D-Tap to AC Power Supply is rated at 200W. For maximum efficiency, 80% output is recommended.

Ensure your D-Tap battery plug is securely connected, and then flip the power switch on the ONsite D-Tap to AC Power Supply to the ON position.

Please check the battery’s label for output voltage or contact the battery manufacturer.

No, it will not damage the ONsite equipment or device. The ONsite D-Tap to AC Power Supply is designed with over-voltage, undervoltage, overload, thermal, and short circuit protection so it will automatically shut down.

The ONsite D-Tap to AC Power Supply is designed with over-voltage, undervoltage, overload, thermal, and short circuit protection so it will automatically shut down. In the event of an overload, the ONsite D-Tap to AC Power Supply indicator will turn red until the offending device is unplugged. When it is ready to use again, the indicator will turn green.

You’ll need the ONsite D-Tap to AC Power Supply and ONsite D-Tap Battery with V-Mount (or any standard D-Tap battery). To streamline your solution, we recommend integrating the ONsite D-Tap to AC Power Supply and ONsite D-Tap Battery with V-Mount to your Tether Table Aero with the ONsite Aero V-Mount.

Yes, you can power or charge multiple devices at a time, as long as the total watt consumption doesn’t exceed 200 watts. The ONsite D-Tap to AC Power Supply has two AC outlets and four USB ports.

Yes, the ONsite D-Tap to AC Power Supply will work with current MacBook Pros, Microsoft Surface Pros, and most laptops can be powered and charged without issue.

The ONsite system will power LED lights that draw 200 watts or less.

Yes, use your adapter to plug into the AC power outlet.

Photography and video rental houses in your area very likely rent D-Tap batteries. To find a photography store near you, click the Store Locator tab on the top of the homepage of TetherTools.com.

The ONsite D-Tap Battery with V-Mount (and other V-Mount batteries) dock and mount with a V-Mount system, and the D-Tap is the plug to access the power. Our ONsite Aero V-Mount is power compatible with both V-Mount and Gold Mount batteries as they both have D-Tap plugs but will only seamlessly mount with V-Mount batteries.

Unfortunately, no, it draws too much power.

Modified sine wave.

Simply put, watt hours are the power capacity of a battery. As an example, let’s say our 40-inch LED TV has a power consumption of 30W. We can expect the ONsite D-Tap to AC Power Supply with the ONsite D-Tap Battery with V-Mount (150Wh battery) to run the TV for 5 hours.

The ONsite Relay A should always be fully charged before use. To do so, use a 5 V | 2 A (minimum) USB wall adapter to charge the ONsite Relay A for 3-6 hours. Once charged, the ONsite Relay A battery indicator should be green and the unit is ready for use.

Yes, please check with Profoto MX 614/575-4859

No. The ONsite Relay A system is three parts; 1. The coupler inserted in the battery compartment, and 2. the coupler connected to a fully charged ONsite Relay A, and 3. the Relay connected to a power source.

Connection sequence- Keeping the cables unconnected, insert coupler into camera, completely close door. Connect the ONsite Relay A to the power source. Connect the coupler to ONsite Relay Ay.

The camera should have a rubber trapdoor. Feed the coupler cable through this rubber slot and then close the door completely. Battery door must close all the way for coupler to work.

The connection is 5521, which means 5.5mm outside diameter and 2.1mm inside diameter.

The issue is with the power level display only. The camera will continue to get power from the Relay as long as the Relay is charged and connected to an external power supply. The Relay Coupler is not relaying the correct power levels to the Sony A7II family of cameras as the power decreases. Initially, it reads properly, but the power meter will keep decreasing no matter if the Relay is charging. If the power meter on the camera decreases to 0%, the Relay will still power the camera. You will need to monitor power levels using the ONsite Relay Ay LED and external battery. If you turn the camera off and reconnect the Relay, the power percentage indicator will go back to the true level then decrease again. This does not affect the first generation of A7.

On certain cameras it’s imperative to first connect the Relay Camera Coupler and ONsite Relay A first before inserting the Relay Camera Coupler into your camera.

Since most cameras use 8V power system, ONsite Relay A can support your camera if you have access to a suitable camera coupler. If there’s a coupler not on our supporting list that you’d like Tether Tools to sell please email us at customersupport@tethertools.com.

Yes, you can and it’ll continue to power the ONsite Relay A and your camera.

We don’t suggest that as it may damage your computer’s USB port.

You can check the battery level through the camera if you use a Relay Camera Coupler purchased from Tether Tools.

No. Since the ONsite Relay A trickle charges the internal battery, there may be times where the ONsite Relay A’s internal battery is completely charged and not pulling power from the external battery. If the external battery turns off, when the ONsite Relay A goes to grab more power from it, it may not be able to get any. Most external batteries will turn back on when detecting a need to supply power, so this is a case by case situation.

As long as the voltage is 5V the external battery pack is safe to use with the ONsite Relay A. The printed voltage on your power bank is the max capacity the port can output. The final output of the ONsite Relay A is fix to 8V, so it will not hurt your camera.

Yes, you can but the lower power input, the shorter the continuous power supply such as video recording time. For 5V 2A, we are confident that it is enough to power to continuously video recording with no stops. If you’re using a 5V 1A or 5V 500mA external battery you may have to break a moment if the ONsite Relay A battery is empty.

No, the ONsite Relay Ay is safe to use for your camera. It’s important to note that the Relay Camera Coupler (the piece that is inserted into your camera battery port) does not contain a battery.

The ONsite Relay A’s internal lithium battery is best charged at temperatures between 0°C to 45°C (32°F to 113°F) and discharged in temperatures between –20°C to 60°C (–4°F to 140°F). Do not charge when weather is below freezing. The ONsite Relay A’s internal lithium battery will charge and perform well at higher temperatures but may experience shorter life.

We recommend using a USB to AC wall adapter that has a 2.4A/5V output such as the Tether Tools Rock Solid Dual USB to AC Wall Adapter.

If your camera can be charged with 7-9V voltage, the Relay will can support them. Approximately 95% of cameras use 7-9 V power supply systems, so Relay can support most cameras if they have a coupler. Certain cameras such as the Canon 1D series use 11V input, which Relay can’t support.

Traditionally, when your camera battery dies, you have to stop your time-lapse, video or studio session, pull out your battery and put a new one in. With the ONsite Relay A that’s a problem of the past. Simply disconnect the battery pack from ONsite Relay A and power your camera with a 5V USB external battery pack or USB wall adapter. Your camera never loses power and you never stop shooting.

ONsite Relay Ay will work with any 5V USB external battery pack. Tether Tools offers the Rock Solid External Battery Pack which is a 10,000 mAh rechargeable power source.

ONsite Relay A can either be plugged into a 5V USB external battery pack or as an alternative into a wall outlet using a USB wall adapter. The wall adapter should provide at least 2.1 amps of power. The Tether Tools Dual USB AC wall adapter offers 2.4 amps and two USB ports to power multiple devices at once. In this setup, you may want to use a USB extension cable between the ONsite Relay A and the wall outlet for added length.

ONsite Relay A’s indicator light will show one of three colors – green, yellow or red. This is an indication of the charge in the ONsite Relay A. Green means it’s fully charged. Yellow means it’s 70-30% charged and red means it’s less than 30%. If ONsite Relay A is flashing, that means it’s not connected to a power source.

The ONsite Relay A Camera Power System is compatible with many Canon, Nikon, Sony, Panasonic, Fujifilm, and Olympus cameras. To use the ONsite Relay A, you’ll need a Relay Camera Coupler for your specific camera. To find the correct Relay Camera Coupler, check the compatibility chart at www.tethertools.com/relay.

Yes. Although we recommend using the RapidMount SLX for mounting speedlights, the RapidMount Q20 can be used to mount speedlights using a RapidMount Cold Shoe (sold separately).

No. RapidStrips contain an adhesive that is a synthetic rubber resin and does not contain natural rubber latex.

The weight limit of both products is 1.5 lbs.

Many household and window cleaners leave behind a very thin layer of residue that affects how strongly the adhesive will bond to the surface.

The three-minute wait ensures that the adhesive has had enough time to build strong adhesion to the wall or surface.

No. RapidStrips are a 1/16” white polyethylene double coated foam pad that uses a synthetic rubber adhesive which provides superior performance while leaving no sticky residue upon removal, similar to gaffer tape

Before mounting ensure the surface is free of oils and dirt. Gently clean mounting surface with rubbing alcohol and cloth. Let dry. Do not use household cleaners. Be sure to follow compatible surface mounting guidelines listed in the FAQs for best results.

Peel backing off RapidStrip (RS). Attach RS to Q20 device. Peel backing off the other side of RS. Press device, with RS, firmly on mounting surface for 30 seconds. Let cure for 3 minutes. Press device firmly against the wall again before mounting cameras or other accessories to the Q20 device. Hold articulating arm firmly with one hand while tightening device with the other hand to avoid any rotation pressure on the Q20 device.

To remove from surface, place thumb and forefinger in the grips on the RapidMount Q20. Pull slowly from one side of the device, with applied pulling pressure, to release the seal on the strip. Once removed from the surface, peel off RS. When ready to use again, repeat the process with new RapidStrip.

Before mounting ensure surface is free of oils and dirt. Gently clean mounting surface with rubbing alcohol and cloth. Let dry. Do not use household cleaners. Be sure to follow compatible surface mounting guidelines listed in the FAQs for best results.

Loosen drawstring on SLX. Peel backing off RapidStrip (RS). Attach RS to back of SLX. Peel backing off other side of RS. Press device, with RS, firmly against mounting surface for 30 seconds. Let cure 3 minutes. Press device against wall again to ensure RS adhesive is firmly attached to the surface before mounting speedlight in holder. Place speedlight in cradle, angle light as needed and tighten drawstring to secure around joint of speedlight. SLX will accommodate an attachable trigger (transmitter) under cradle or hanging from SLX arm. Modifiers can be added to speedlights. Be sure to maintain less than 1.5lbs of gear in holder.

The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country and brokerage fees / custom clearance charges which may be imposed by the carrier. These charges must be borne by the recipient; we have no control over these charges and cannot predict what they may be. In the event a shipment is refused and returned, any taxes, duties, custom fees, brokerage fees or shipping charges incurred from this return, will be the responsibility of the customer.

Tether Tools gear is available in many retail camera shops internationally. To find the one closest to you, check out our Store Locator.

Once items and quantities desired are in your shopping cart, you can determine your shipping charges by clicking on the Calculate Shipping link on the shopping cart page.

We do have expedited shipping options available via FedEx 2day or FedEx overnight options

FedEx Ground delivers within 1 to 5 business days based on the distance to the destination (delivery to Alaska and Hawaii in 3 to 7 business days). FedEx International Economy delivers within 5 to 7 business days. Expedited services are available with FedEx 2day or FedEx Overnight. Typically orders placed by 2pm MST are shipped the same day.

USPS Postal 1st Class can take up to 30 business days or longer (Monday-Friday excluding holidays and weekends) for delivery. This timeframe does not including any possible Customs delays. First Class mail service does not provide true shipment tracking. Once the shipment leaves the U.S. it may not update. At that point the number is used to reference any Customs issues. USPS Priority is not a guaranteed delivery time service. The estimated shipping time is 6-10 business days but various based on country. This timeframe does not including any possible Customs delays. USPS Tracking number provided.

You can cancel your order providing it hasn’t yet entered the shipping process. If the item has entered the shipping process, it cannot be canceled. However, you can return the item for a refund. See Return policy.

For order history or tracking information, please login to your account.

Yes, we have dealers across the world you can buy from locally but we also ship direct if preferred. Contact us at customersupport@tethertools.com or 888-854-6565 x2 for a quote.

If you chose to return your purchase, shipping costs are your responsibility and a may be subject to a 15% restocking fee. Please contact rma@tethertools.com or 1-888-854-6565 x2 for a return authorization. If you have any questions please contact us at customersupport@TetherTools.com.

Some users who are running MacOS 13 – Ventura may experience issues with the camera not
being properly recognized within Smart Shooter 4. While we generally recommend quitting all
other software while tethering, including software running in the background, there is a specific
software conflict on some systems that can cause connection problems on MacOS 13 – Ventura.
Cloud-Syncing software like Google Drive and Dropbox has been found to block the connection
to the camera on some systems running MacOS 13 – Ventura. Therefore, please Quit Dropbox
and Google Drive from the menu bar in order to prevent this conflict from occurring. Once
both pieces of software are quit, we expect no issues with compatible camera connections on
MacOS 13 – Ventura.
Please note that both Google Drive and Dropbox may be set up to launch automatically upon
login, which may result in an ongoing software conflict. Therefore, we would recommend
removing this software from the Login Items (System Settings → Login Items) and/or diligently
checking the menu bar for either software before starting each tethering session.

By default, the Sony Imaging Edge software utilizes a customer driver that is not compatible with other software.  In order for the camera to be used with other software, you will need to change the driver that Windows is using with the camera connection.  To do this, please follow these steps. 

1. Connect the camera via cable and then power on the camera
2. Open the Windows Device Manager (use Windows search option)
3.  Turn down libusbK Usb Devices category.  The camera will be listed as Sony Remote Control Camera.
4. Right click on Sony Remote Control Camera and select Update Driver.
5.  In the new window select Browse my computer for drivers.
6.  In the next screen, select Let me pick from a list of available drivers on my computer.
7.  In the next screen, select the MTP USB Device option and select Next.
8. Once the update has completed, you can close the window.  You should also hear a chime indicating Windows has recognized a new connected device.
9. The camera will be listed under Portable Devices.  At this point, Smart Shooter 4 will be able to connect to the camera

Please Note: switching to the MTP driver will make the Camera inaccessible in the Sony Imaging Edge Software, so the process will need to be reversed for the camera to again be available in the Imaging Edge software.

In some situations, the Operating System might inadvertently shut down the connection between Smart Shooter 4 and Lightroom. If you have successfully installed the Smart Shooter 4 Lightroom Plug-In and are finding that your images are showing up normally in Smart Shooter 4, but not transferring into Lightroom even though you have an active tethering session, it may be necessary to reset the connection.

The following process will force Smart Shooter 4 to create the network socket connection to the plug-in:

• 1. Quit Lightroom
• 2. Open Smart Shooter 4 Preferences
• 3. Go to Lightroom tab
• 4. Disable checkbox for “Enable Lightroom Tethering Connection”
• 5. Click “Apply”
• 6. Enable that checkbox again and click Apply
• 7. Open Lightroom and begin a new tethering session

The focus stacking script relies on Smart Shooter’s ability to move focus during live view.  Sony cameras do not support this feature at this time.  Only Canon and Nikon cameras can be used with the Focus Stacking Script.

For most current Sony models, when tethering, it’s not possible to save to card. Some recent Sony models, such as the A7R4 and A6400, the camera does allow you to save to card.  The user has to enable this on the camera menu itself.  However, when this is enabled, the tethering app does not get notified of the new photos, so no preview is available in app.

A Smart Shooter license is good for three different computers. It doesn’t matter what combination of Mac or Windows they are. They can deactivate any machine at any time as well, but they can only have 3 simultaneous activations.

Photos: When the camera takes a photo, it stores orientation in the EXIF data. When Smart Shooter loads or views the photo, it extracts this orientation information and uses it to auto-rotate the photo on screen. If a photo is not rotated correctly by Smart Shooter, it is most likely because the camera did not put the orientation in the EXIF data. For example on some Nikon cameras, the camera has a menu setting to enable/disable this called “Auto Image Rotation”. Live view: When Smart Shooter gets the live view image from the camera, this image does not have orientation information. So, Smart Shooter does not know what orientation to display the live view as. To get around this, Smart Shooter allows you to set the orientation for each camera you use. Then Smart Shooter shows a live view image from that camera, it will apply that rotation to it. To set this:

1. Go to the “Cameras” tab
2. Select and right-click the camera
3. In the popup menu, select “Set Orientation”

Note: this camera orientation gets saved (along with camera name). So if you close and start the app again, it will still be set to that same orientation. If you physically go and re-position your camera, you then need to do “Set Orientation” again in the app to match it.

Smart Shooter is dependent on Microsoft .NET 4. This is supposed to be installed by default on all Windows computers, but sometimes is missing. If the application crashes during start up, this may be the cause. So if you see a crash like this, please download/install Microsoft .NET 4 from the Microsoft’s website: https://www.microsoft.com/en-us/download/details.aspx?id=17718

If you are using Windows and encounter a hang with Smart Shooter, its very useful to send us the process dump from Task Manager, as this contains extra information about exactly why the application is stuck. First, start Task Manager. There are several ways of doing this:

• On the keyboard, press the CTRL + LEFTSHIFT + ESC keys
• On the keyboard, press the CTRL + ALT + DELETE keys to show the lock screen, and then click the “Start Task Manager” button
• With the mouse, right-click the task bar and select “Start Task Manager“

On Window 10, the Task Manager may initially look like this: If so, click “More details” at the bottom. The Task Manager window should now look like this: To start the process dump, find “Smart Shooter 3” in the list of processes, and then right-click it to bring up the context menu, which looks like this: In the context menu, select “Create dump file“. Once the process dump has been completed, the following acknowledge window will be presented. This also shows where the process dump file was saved, in this case to the file: C:\Users\francis\AppData\Local\Temp\SmartShooter3.DMP Once you have this process dump file, you can send it to us at the usual address support@tethertools.com. The file itself may be very large in size. If so, we can provide a place for you to upload the file to us.

Smart Shooter exposes an option for controlling where the photos are saved to, which is named Photo Download Directory. However if Smart Shooter has been purchased and downloaded from the Apple Mac App Store, then this option is disabled. This means that the Photo Download Directory cannot be changed. To get an app accepted on the Apple app store, it has to confirm to a set or requirements from Apple. One of these requirements imposes restrictions on the location where an app can read and write files. Effectively this restriction means that Smart Shooter can only save photos to the user’s “Pictures” folder. This is why the option to change this is disabled in Smart Shooter. If you have purchased from the Apple app store, but need to customise this option, then please contact us at support@tethertools.com. We can then allocate you a license, allowing you to download and use the version of Smart Shooter from our website, which does not have this restriction.

If you are using Mac OS X and encounter a crash with Smart Shooter, its very useful to send us the diagnostic report from Mac OS X, as this contains extra information about exactly why the application crashed.

If the application crashes, Mac OS X will prompt you with the following message:

Click the “Report…“ button, and then the following “Problem Report” window is presented:

Then click the “Show Details” button, and the window is expanded to show full diagnostic information of the crash:

This is the information that you need to email to Support.

Select all the text in the “Problem Details and System Configuration” section, and then copy/paste it into an email and send it to us at the usual address support@tethertools.com.

One of the camera settings in Smart Shooter is for the camera’s program mode. As with other camera settings, the UI that the app presents is driven by information from the camera. The app will query the camera for each camera setting, to get the valid range of values, and whether or not each particular camera setting can be changed. For Program Mode, most cameras do not allow you to change this from software, hence why the app will disable the dropdown menu. This is usually because the Program Mode is a physical dial switch on the camera, so the only way to change it is to physically rotate that dial. Exceptions to this are the higher end cameras, such as Nikon D810, which do not have a dial on the camera but instead an electronic button. So for such cameras, Smart Shooter does allow you to change Program Mode in the app.

When Smart Shooter saves a new photo, it is able to dynamically generate the filename differently for each new photo. The way each new filename is generated can be controlled by an option called the ‘Filename expression’. This is located in the Options window, under the ‘Naming Policy’ tab. For detailed information on how to customise this, please visit the documentation at:

https://ssdocs.tethertools.com/user_guide-dev.html#a-file

When shooting in RAW + JPEG mode, its possible for Smart Shooter to only automatically download the JPEG images. This is done by setting the camera’s Storage mode to JPEG. For more information, read through the documentation here: https://ssdocs.tethertools.com/photo_download.html

When a new photo is taken, the location where it is stored is controlled by the ‘Storage’ camera setting. For more information on how this works, please refer to the documentation here: https://ssdocs.tethertools.com/photo_download.html

Smart Shooter does allow multiple cameras to be triggered with a single button click. However when triggering cameras this way, it introduces a delay of at least 150 milliseconds between each camera. This delay is unavoidable when triggering a camera over the USB connection, as the software has to communicate with each camera in sequence. So to trigger multiple cameras simultaneously, they need to be triggered by a different mechanism. This is possible using a dedicated cable release connected directly to each camera, or alternatively some kind of remote trigger. One such provider of camera triggering systems is Esper, with their product called TriggerBox https://www.esperhq.com/product/multi-camera-triggerbox/ Or alternatively Pocket Wizards also provide various products for triggering cameras, see: https://www.pocketwizard.com Of course, at the same time, the cameras can still be connected via USB to the computer, so that Smart Shooter can automatically download any new photos, and camera settings can be managed from a single place.

The computer’s USB system is the limiting factor for this, as each additional camera will use extra bandwidth and require extra CPU processing to maintain the connection. Normally between 20 to 30 cameras can be connected to a single computer. The Smart Shooter software does not impose a limit on the number of cameras, but with more than this the USB connection reliability becomes an issue. When connecting multiple cameras, try to use good quality powered USB hubs and cables. Also experiment with connecting to different USB ports on the computer itself as these can vary in performance. If the computer’s own USB ports are supected to be the limiting factor, then try installing a dedicated USB PCIExpress card into the computer. If you are unable to connect all the cameras to a single computer, then you need to use multiple computers and split the cameras between then. Smart Shooter GRID can then be used to coordinate and control the cameras across multiple computers.

Smart Shooter is dependent on the Microsoft WPD package (Windows Portable Devices). This comes as standard on most version of Windows 7 and above, except for special ‘N’ and ‘KN’ versions of Windows:

• Windows 7 N and Windows 7 KN
• Windows 8 N and Windows 8 KN
• Windows 8.1 N and Windows 8.1 KN
• Windows 10 N and Windows 10 KN

So to use Smart Shooter on this version of windows, the package needs to be installed manually. It can be downloaded from the Microsoft website here: Media Feature Pack for Windows 7 N with Service Pack 1 and Windows 7 KN with Service Pack 1 (KB968211)

https://www.microsoft.com/en-us/download/details.aspx?id=16546

Media Feature Pack for N and KN versions of Windows 8

https://www.microsoft.com/en-sg/download/details.aspx?id=30685

Media Feature Pack for Windows 8.1 N and Windows 8.1 KN Editions

https://support.microsoft.com/en-gb/kb/2929699

https://www.microsoft.com/en-us/download/details.aspx?id=48231

The version is shown in the ‘About Smart Shooter’ window.   To show this menu, click ‘Help’ in the top menu bar and then click ‘About Smart Shooter …’:

For this to be possible, the lens or camera body has to be able to electronically change focus (ie. have an autofocus option). If the lens focus can only be controlled manually, then there is no physical way for the computer to turn the lens! It needs the focus drive motor either built into the lens or on the camera body. Secondly the camera needs to support live view, which allows the computer to then control the focus motor. You can check the list of supported cameras to see if you camera supports live view. Once live view is enabled, then Smart Shooter is able to directly control the focus motor. For an autofocus lens, check that it is set to auto and not manual mode, otherwise the drive motor may be inactive. Having live view enabled is the only way that you can manually change the focus. There is a separate option to tell the camera to do its normal auto focus procedure, which can be done during both normal and live view operation. Smart Shooter has a button named ‘Auto Focus’ which triggers this.

f you need to report a problem about Smart Shooter, its very useful to send us the log files from the application, as these contains diagnostic information about how the software and cameras are behaving. There are two methods to do this.

Manually sending as an email attachment

This is the preferred method. Here you need to manually locate the log files, so that you can attach them to an email and send it to the usual address support@tethertools.com. There is a menu option in the application to help you with this:   On Windows the log files will be somewhere like:

C:\Users\username\AppData\Roaming\Smart Shooter 4\smartshooter4_log.txt C:\Users\username\AppData\Roaming\Smart Shooter 4\smartshooter4_prevlog.txt

On Mac the log file will be somewhere like:

/Users/username/Library/Application Support/Smart Shooter 4/smartshooter4_log.txt /Users/username/Library/Application Support/Smart Shooter 4/smartshooter4_prevlog.txt

First check the list of supported cameras here: https://tethertools.com/product/smart-shooter-4/#compatibility If you camera is supported, then check the following:

• Try using a different USB cable to connect, and plug it in to a different USB port on the computer. If you are plugging the USB cable into an external USB hub, instead try connecting it directly to USB port on the computer.
• Make sure the camera battery is charged up.
• Try removing the memory card before connecting the camera. If the memory card has many photos, sometimes the computer will stay busy scanning them when you connect it, which delays Smart Shooter from being able to communicate with the camera.
• Is there any other software running that may try and communicate with the camera? Such as Lightroom (which may try to import photos) or even Nikon or Canon software?
• If you are using a dedicated external camera trigger (cable release or similar), try removing this. Such triggers can interfere with the connection if they are not working correctly.
• If your camera supports WIFI, try disabling this as it may interfere with the USB connection.
• Some older cameras have their own menu option for USB mode, such as the Nikon D300, which may be set to ‘PTP’, ‘Mass Storage’, PC Connection’. Try changing this setting and reconnecting.

Before mounting ensure surface is free of oils and dirt. Gently clean mounting surface with rubbing alcohol and cloth. Let dry. Do not use household cleaners. Be sure to follow compatible surface guidelines for best results.

No. Most wallpapers are too delicate and can tear when adhesives are applied.

No. RapidMount products are intended for mostly smooth surfaces such as those listed above. However, RapidMounts will stick to painted, smooth cinder block.

The RapidMount SLX and RapidMount Q20 are designed to be used with the Tether Tools RapidStrips. RapidStrips adhere to smooth and lightly textured surfaces including drywall, painted walls, veneer, glass, mirror, laminate, fiberglass, metal, tile, porcelain and marble. Do not mount to raw wood, brick, soft plastics, vinyl, fabric, Venetian painted surfaces, wallpaper, and spackled or repaired surfaces.

Check out our tethering 101 series on TetherTalk.com

Please look up your camera in our Cable Finder. If you can not find your camera in there, please email us at customersupport@tethertools.com.

We maintain a database of tethering software. Check out our Software Finder.

TetherBoost Core Controller is designed to boost and regulate power from a DSLR camera or digital back systems eliminating USB 3.0 connectivity issues. TetherBoost provides consistent power to maintain a stable, reliable connection when a camera is connected to a computer via USB cables. There are many reasons why TetherBoost helps solve USB connectivity issues. Read this helpful article to understand more: Why does my connection fail?

The Case Air is a fast, reliable, pro-level, wireless tethering solution that would be the best way to tether to an iPad, iPhone, iPod Touch, Mac, PC, or Android.

The X Lock Case only fits the iPads. We also have the AeroTab Universal Tablet Mounting Series available this gives nearly all tablet users the ability to mount a tablet to any tablet, light stand, arm, clamp or grip so you can mount the tablet anywhere. Please check out our iPad & Tablet Mounts page to review the differences and determine which is the best solution for you.

A list of cameras supported by Case Air can be found here.

Unfortunately, the Case Air does not support movie mode on the Nikon D850.

In order for the Case Air to work properly, the blue led light on top needs to be solid blue. If you are experiencing a situation where the blue light continuously flashes, please contact technical support or fill out the contact us form (the orange button at the bottom of this page).

If you are having trouble connecting to this camera, it may be because the built in Wi-Fi is enabled. To disable it, go into your menu, move over to the first wrench icon at the top, touch the Wi-Fi/NFC option and choose disable.

Sometimes, during installation or first usage, the app does not have permissions to create a needed album in the Photos App. Check for these two things:

• Check that the app has permissions to access the iOS photos. Go to Settings -> Air Remote Mobile and check to see if it has photos permissions turned on.
  
• Create an album in the Photos app by going to Photos -> Albums -> Tap the + sign in the upper left. Name the album CASE Album

Many Canon cameras have a setting for auto focus mode in live view. Please check your camera’s user manual for this specific setting. It is often found under a menu item called “AF Mode” or “Live View/Movie func. set.” Often resetting your camera to factory defaults will set this to the proper setting.

Likely your device is not on the Case Air Wi-Fi network, but rather on some other local network. To change network, open the “Settings” app on your device, then select “Wi-Fi” and choose the Case Air network.

Your device is most likely still connected to the Case Air Wi-Fi network. To change network, open the “Settings” app on your device, then select “Wi-Fi” and choose the the approriate network.

Check out this page on help troubleshooting your Case Air connection.

If you are experiencing connection issues, check if your camera has a USB Mode and that it is set to P2P mode and not mass storage mode. If it has FTP settings, please turn those off.

Applications running in the background may interfere with the tethering software’s ability to connect with the camera.  This includes applications that are running in application windows, as well as applications running in the background and in the Taskbar or Menu Bar. Some types of applications that are known to cause issues include, but are not limited to:

• Cloud software (i.e. Dropbox, Google Drive, etc.)
• Anti-Virus or Firewall (Defender, Avast, etc.)
• Tethering Applications (Imaging Edge, Acquire, EOS Utility, etc.)

Check to make sure you only have one tethering software application open. Having multiple tethering software applications open at the same time can cause connection issues.  Some software, including many camera utility applications, may launch automatically and may only run in the Taskbar (Windows) or Menu Bar (MacOS).  These applications can attempt to automatically connect to the camera even if it is not clear that they are open.

Check for software running in the background:

It is a best practice to close all software that is not actively used in tethering. Check the Dock (MacOS) or Taskbar (Windows) as well as the Menu Bar (MacOS) or System Tray (Windows) to be sure no applications are running other than your intended tethering software.  The Activity Monitor (MacOS) or Task Manager (Windows) can be used to identify applications that are running in the background as well as to quit those applications.

Turn off Auto-Connect and Auto-Start features in camera software:

Some software applications have settings that allow the software to automatically launch at startup and/or launch or connect when the operating system recognizes a camera has been connected.  This can cause issues connecting your camera to your intended tethering software.  Be sure that any installed tethering software or camera utilities are not set to automatically start or automatically connect with the camera.

Yes. For more detailed instructions on how to set this up with your Sony camera, read our helpful tech tip here.

There are multiple warnings prior to beginning a firmware update. These warnings indicate power level requirements, which include a full battery charge or DC power and the need to let the process complete, uninterrupted. On hardware devices like Air Direct, an incomplete firmware update will mean the unit cannot function. Please contact technical support if you would like more information about the firmware update process.

Yes, bridging or connecting to your local router through the Air Direct allows you to tether to your software, while maintaining an Internet connection. Learn how to bridge through a Mac or a PC.

Please visit our Air Direct Installation Videos to guide you through the process.

Currently, the Air Remote Mobile Tethering App supports Canon and Nikons cameras only.

There are many inexpensive after-market USB WiFi dongles that will upgrade legacy technology to the more recent 5GHz / Wireless 802.11ac standards.  Here are some options from Amazon.

The camera may be set to go into sleep mode after a predetermined time.  When a camera goes to sleep, whether tethered wireless or with a cable, it will lose connection with the device it is connected.  The camera’s sleep parameters can be adjusted in the camera’s menu settings.

The Air Direct device may also be disconnecting because there is a “Higher” priority known Wi-Fi network available. Best practices are to set your Air Direct as the highest priority network, so when the Air Direct is turned on, your computer or phone will stay locked on that network.  

To set the Air Direct as the default Wi-Fi network, check out this FAQ here. If you require internet access while using the Air Direct, you can Bridge.

Tethering with the Air Direct to your computer is the same as tethering with a cable. Make sure you follow the same tethered workflow best practices when using the Air Direct – update your camera firmware, have only one tethering software program open at a time, disable antivirus software and/or firewalls. If connection cannot be made, reestablish the connection from camera to computer following the Quick Start Guide Steps.

Firewalls or security software could interfere with your connection. We recommend following the same best practices as when tethering with a cable. While shooting, disable any anti-virus software and/or firewalls. You may also want to disable Google Drive and Dropbox from syncing in the background. As always, run only one tethering software at a time for best result.

Client Lock Mode removes all camera controls from the Air Remote Mobile Tethering App main display so that your camera settings can’t be changed, or the camera controlled. Read More: Client Lock Mode Added to Case Air Wireless Tethering System

Be sure to check the camera menu setting for Auto Rotation and set it to On so your images will automatically appear in the correct orientation in Case Remote.

The Case Air does not have a timer function, but you can use the timer function on your camera and have the Case Air trigger it as if you pushed the shutter button.

This can vary from immediately to up to a few seconds depending on what the Case Air is doing when the cable disconnects. If it disconnects, you should be able to reconnect it, and then hit the refresh button in the title bar. The Case Air should reconnect without issue.

View full screen images on your phone or tablet by double tapping the image. The app will allow you to swipe right or left to view images full screen. As you create additional images, the image will advance and display while still display full screen. You can tap the image once to see image details or exit out of full screen mode to return to the app and camera controls.

Yes. The Case Air does not require the camera’s hot shoe in order to work. The hot shoe is a convenient place to mount the Case Air when you are not using a speed light or trigger, but in those cases where you need the hot shoe, simply hang the Case Air off the side of the camera using the included lanyard.

These two cameras from Nikon use a different USB port than other Nikon cameras, the USB Micro-B 5-Pin. This is the same port found on the Case Air product. The Case Air doesn’t ship with a Micro-B 5-Pin to Micro-B 5-Pin cable. You will need to use the USB cable that came with your camera along with the OTG adapter that came with the Case Air.

Plug the small end of the cable that came with your camera into your camera and the other square end into the female side of the OTG adapter. Plug the other end of the OTG adapter into the Case Air.

No, currently you can not use both bulb mode and time lapse at the same time.

Yes. It is possible to shoot images with the Case Air and your camera and have those images populate into a Watch Folder, also known as a Hot Folder. Both Lightroom and Capture One will display your images as they are detected in that Watch Folder.

It is a two-step process to set up a Watch Folder. First, you set up the folder where Case Remote will save your images (Instructions: Mac or Windows).

Secondly, you point either Lightroom or Capture One to monitor that folder for new images (Instructions: Adobe Lightroom or Capture One).

In the Case Remote application when doing focus stacking, you are presented with the options to increase or decrease focus in steps of 1, 2 and 3. These numbers represent small, medium and large changes in focus. The exact change of focus, depends on the camera and camera manufacturer. These amounts are not published by camera manufacturers and therefore we can not tell you exactly how much focus will change. Our best recommendation is to experiment and find the setting that works best for you and your specific shot.

The Case Air features an integrated hot shoe mount for using on your camera. If you’re mounting a flash or trigger on the hot shoe simply add a RapidMount Accessory Extension Bar to your hot shoe. Then, you can mount both the Case Air and flash/trigger on the bar. You would plug the Case Air into the USB as normal and then use a sync cord to plug your flash/trigger into your camera’s sync port. To learn more , visit How to Mount the Case Air to Your Camera.

If you are shooting RAW only, the Case Remote software will only show a RAW preview image. This RAW preview image is meant to be displayed small, so when it appears on your device or computer, it’s pixelated and not sharp. To view sharp images, shot in JPG or RAW + JPG mode.

In our internal testing, JPEGs transferred in approximately 5 seconds, RAW images were longer due to the size of the file.

The Case Air will allow you to shoot at whatever quality setting your camera is set at. If you shoot RAW, the Case Air will handle the RAW file in the following manner depending on operating system:

• iOS: If you shoot in a mode that includes a RAW file, the Case Air will send the JPG and the RAW thumbnail (not the full RAW file). There will be a thumbnail icon of the RAW file to let you know the RAW files was captured.
• Android: If you shoot in a mode that includes a RAW file, the RAW file will be sent to your Android device. Since the RAW files need a special software to open, it will not show in the Android photo gallery. You will need to find a folder named “Air Remote” in your storage, all the files you download are in this folder. If you can’t find the folder, you can search “Air Remote” in your local storage.
• Mac & Windows: If you shoot in a mode that includes a RAW file, the RAW file will be sent to your computer. This will be a configurable option shortly.

There are a few things to check all related to the camera. If you are shooting in Aperture Priority, Shutter Priority, or Program mode, exposure won’t change unless you change exposure compensation. When in Manual mode, the exposure should change based off your settings. If you are not seeing this updated in the Case Air or on the back of your camera, the issue is your camera. For Canon cameras, make sure “Exposure Simulation” is on. For some Nikons, there is a setting called “Exposure Preview.” Please refer to your camera manual to determine if your camera has this setting and how to turn it on.

Please note that many cameras will not do exposure previews in movie shooting mode. This is a limitation of the camera, not the Case Air. This includes but is not limited to the Nikon D800 and D810.

Yes, each Case Air can work with any of the supported cameras. However, each Case Air can only control a single camera at a time.

If you use the delete icon (trash can) to delete a photo from the capture screen or the album screen, it will remove the image from the SD/CF card on your camera. You are deleting it permanently. If you just wish to remove images from the thumbnail viewer, go to settings, click or tap on clear cache and relaunch the application.

Yes. In fact you are required to shoot to camera’s card as well as the Case Air App.

Yes, you can continue to use the Case Air while it’s charging. This will require a separate cable (sold separate) that allows you to do both. With this cable, you can charge the Case Air via any USB outlet like a wall adapter or external power bank.

Make sure:

1. The Case Air is fully charged (green light) and you have fully charged batteries in the camera well.
2. Disable WiFi communication on the camera itself and/or have removed any WiFi cards in the camera.

To start up please try the following:
Shut everything down. Turn off your camera and the Case Air. Completely close the app or the software, do not simply not minimize it.

1. Keep the camera turned off
2. Create the WiFi network by turning on the Case Air (press & hold 2 seconds, blue flickering light indicates CA is creating WiFi, solid blue light WiFi network is created)
3. Connect your device to the Case Air WiFi
4. Open the app or software
5. Turn on the camera so the app/software will then recognize the camera.

If you get a notification of a firmware update, please update, make sure the Case Air is fully charged before updating the firmware.

No. While you can technically connect to the Case Air from multiple devices (laptops, tablets, smartphones), the images you take will not be sent to all connected devices and you cannot set which of the devices it sends to.

You can use an external device as a monitor when shooting video. This means with a smartphone, tablet or computer you can watch what is being recorded as the video is being shot. Since the video is being sent over a WiFi connection, the video display will lag behind the real-time video. This isn’t normally an issue if the camera is stationary, but if there is a lot of camera movement or panning, the lag may be inconvenient.

In order for to play video shot with Case Air, you need to download the video file to your computer, phone or tablet. This is done the same way as downloading images. You can do it either from the Album view or from the preview screen. Once it is downloaded to your device, you will need to use your device’s video player to play it.

The audio is recorded by the camera and saved with the video.

Playback is only possible when you download the video from the Case Air Album – or when connected to a Mac laptop, Photos. Then the downloaded video plays on the laptop, with the audio recorded by the camera. It’s not possible to playback the video while in the Air Remote Mobile Tethering App.

You will need to connect your Case Air to your router. View the instructions here.

You will need to connect your Case Air to your router. View the instructions here.

You will need to connect your Case Air to your router. View the instructions here.

You will need to connect your Case Air to your router. View the instructions here.

Because the device (laptop, tablet or smartphone) can connect to only one wifi hotspot, you can not connect one device to multiple Case Airs. You can manually switch between multiple Case Airs by switching which wifi you are connected to.

Going through a router is also not an option since the device has to connect to the Case Air even if the Case Air is connected to a router.

Yes. The X Lock Universal Adapter will adhere to any device with a flat surface area of 3.5 inches (9 cm) by 4.3 inches (11 cm).

Yes. The X Lock Universal Adapter mounts to the X Lock Connect and all X Lock accessories with a simple twist and click.