Charge up the Case Air prior to using. You’ll want to check the battery levels on your camera and the device you are connecting to. Same as with tethering with a cable – make sure that all three components are fully charged before beginning – the Case Air, your camera and the device you are connecting to (phone or tablet).
Download the Air Remote Mobile Tethering App:
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How to Get Started
- Keep the camera turned off and connect the Case Air to the camera with the supplied USB cable into the USB data port.
- Turn on the Case Air – press and hold the button on the top of the Case Air. The blue light will flicker, then turn to a solid blue light. Once solid, the WiFi network has been created.
- On the device (phone or tablet or computer), connect to the Air Remote Mobile Tethering App WiFi, enter the password located on the bottom of the Case Air itself.
- Open the app or software, you’ll see a message there’s no camera – Now turn on the camera and allow the camera to communicate to the app via the WiFi network, refresh if needed.
We recommend shooting in RAW+JPG small.
The RAW files will save to the card in the camera.
The JPG thumbnail will transfer to the device for review.
In the app Settings, turn ON:
- Auto Thumbnails
- RAW Download Ignore
- Auto Download
Make Sure
- The Case Air is fully charged, you will get a green light.
- Have fully charged batteries in the camera.
- Charge up the device you are connecting to – iOS or Android.
- Disable Personal Hotspot and Bluetooth – you may need to put the device into Airplane Mode.
- Remove WiFi cards from the camera and disable any WiFi communication on the camera.
- If the camera takes two cards, please use just one.
- The correct cable is connecting from the Case Air into the USB port on the camera.
- Close all other apps on device, run Air Remote Mobile Tethering App only.
- Give/Allow access or permissions to Air Remote Mobile Tethering App
- If connecting to Android or Windows device, disable anti-virus apps or software.
- Disable Google Drive sync or Dropbox
- Update the firware – check Update (in Settings).
- Be sure your camera has been updated with its latest firmware updates.
- Empty the cache regularly (in Settings).
The Case Air comes with the following:
- Camera Connector Cable (USB 2.0 Mini-B 5-Pin)
- Camera Connector Cable (USB 2.0 Mini-B 8-Pin)
- Camera Connector Cable (USB 3.0 Micro-B)
- USB Connector Cable (OTG)
- Device Charging Cable
- Lanyard with Threading Tool. Watch our video on how to Connect the lanyard to the Case Air.
If you get a notification of a firmware update, please update, make sure the Case Air is fully charged before updating the firmware – DO NOT turn off the Case Air or the device you are connected to during the firmware update, this will cause a malfunction.
Download Product Manuals
Connecting Case Air
Watch Instructional Videos
*Demonstrated on Apple iOS. Air Remote, referenced in the videos below, is now called Air Remote Mobile Tethering App. Air Remote is compatible with select Canon and Nikon cameras and both Air Direct and Case Air Wireless Tethering Systems.
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For Technical Support or Customer Service, please email us at customersupport@tethertools.com
Additional details or to purchase a Case Air Wireless Tethering System
Case Air
If you are experiencing connection issues, check if your camera has a USB Mode and that it is set to P2P mode and not mass storage mode. If it has FTP settings, please turn those off.
Your device is most likely still connected to the Case Air Wi-Fi network. To change network, open the “Settings” app on your device, then select “Wi-Fi” and choose the the approriate network.
Likely your device is not on the Case Air Wi-Fi network, but rather on some other local network. To change network, open the “Settings” app on your device, then select “Wi-Fi” and choose the Case Air network.
Many Canon cameras have a setting for auto focus mode in live view. Please check your camera’s user manual for this specific setting. It is often found under a menu item called “AF Mode” or “Live View/Movie func. set.” Often resetting your camera to factory defaults will set this to the proper setting.
Sometimes, during installation or first usage, the app does not have permissions to create a needed album in the Photos App. Check for these two things:
- Check that the app has permissions to access the iOS photos. Go to Settings -> Air Remote Mobile and check to see if it has photos permissions turned on.
- Create an album in the Photos app by going to Photos -> Albums -> Tap the + sign in the upper left. Name the album CASE Album
If you are having trouble connecting to this camera, it may be because the built in Wi-Fi is enabled. To disable it, go into your menu, move over to the first wrench icon at the top, touch the Wi-Fi/NFC option and choose disable.
In order for the Case Air to work properly, the blue led light on top needs to be solid blue. If you are experiencing a situation where the blue light continuously flashes, please contact technical support or fill out the contact us form (the orange button at the bottom of this page).
Unfortunately, the Case Air does not support movie mode on the Nikon D850.
Make sure:
To start up please try the following:
Shut everything down. Turn off your camera and the Case Air. Completely close the app or the software, do not simply not minimize it.
If you get a notification of a firmware update, please update, make sure the Case Air is fully charged before updating the firmware.
- The Case Air is fully charged (green light) and you have fully charged batteries in the camera well.
- Disable WiFi communication on the camera itself and/or have removed any WiFi cards in the camera.
To start up please try the following:
Shut everything down. Turn off your camera and the Case Air. Completely close the app or the software, do not simply not minimize it.
- Keep the camera turned off
- Create the WiFi network by turning on the Case Air (press & hold 2 seconds, blue flickering light indicates CA is creating WiFi, solid blue light WiFi network is created)
- Connect your device to the Case Air WiFi
- Open the app or software
- Turn on the camera so the app/software will then recognize the camera.
If you get a notification of a firmware update, please update, make sure the Case Air is fully charged before updating the firmware.
Yes, you can continue to use the Case Air while it’s charging. This will require a separate cable (sold separate) that allows you to do both. With this cable, you can charge the Case Air via any USB outlet like a wall adapter or external power bank.
RapidMount Product Information and Use
The adhesive should be applied to a clean, smooth, dry surface when the surface temperature is between 0°F(-17°C) and 150°F(65°C).
Please store RapidStrips in a dry place between 39°F (4°C) and 100°F (38°C). When the RapidStrips is stored under the right conditions it has a shelf life of 18 months.
The RapidMount SLX and RapidMount Q20 are temporary solutions not intended to last longer than the event or wedding a photographer is shooting.
To remove from surface, place thumb and forefinger in the grips on the RapidMount Q20. Pull slowly from one side of the device, with applied pulling pressure, to release seal on strip. Once removed from the surface, peel off RS. When ready to use again, repeat process with new RapidStrip.
To remove SLX from surface, place thumb and forefinger on the top corner of the RapidMount SLX. Pull slowly from one side of the device, with applied pulling pressure, to release seal on strip. Once removed from the surface, peel off RS. When ready to use again, repeat process with new RapidStrip.
The RapidMount SLX and RapidMount Q20 are designed to be used with the Tether Tools RapidStrips. RapidStrips adhere to smooth and lightly textured surfaces including drywall, painted walls, veneer, glass, mirror, laminate, fiberglass, metal, tile, porcelain and marble. Do not mount to raw wood, brick, soft plastics, vinyl, fabric, Venetian painted surfaces, wallpaper, and spackled or repaired surfaces.
No. Most wallpapers are too delicate and can tear when adhesives are applied.
Before mounting ensure surface is free of oils and dirt. Gently clean mounting surface with rubbing alcohol and cloth. Let dry. Do not use household cleaners. Be sure to follow compatible surface guidelines for best results.
Uncategorized
No. RapidMount products are intended for mostly smooth surfaces such as those listed above. However, RapidMounts will stick to painted, smooth cinder block.
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Need further assistance? For Technical Support or Customer Service, please email us at customersupport@tethertools.com
