My Air Direct Wi-Fi connection keeps disconnecting from my device.

Posted by: on Jan 15, 2020

The camera may be set to go into sleep mode after a predetermined time.  When a camera goes to sleep, whether tethered wireless or with a cable, it will lose connection with the device it is connected.  The camera’s sleep parameters can be adjusted in the camera’s menu settings.

The Air Direct device may also be disconnecting because there is a “Higher” priority known Wi-Fi network available. Best practices are to set your Air Direct as the highest priority network, so when the Air Direct is turned on, your computer or phone will stay locked on that network.  

To set the Air Direct as the default Wi-Fi network, check out this FAQ here. If you require internet access while using the Air Direct, you can Bridge.