When doing the firmware updates, why am I getting warnings about battery power?

Posted by: on Aug 12, 2020

There are multiple warnings prior to beginning a firmware update. These warnings indicate power level requirements, which include a full battery charge or DC power and the need to let the process complete, uninterrupted. On hardware devices like Air Direct, an incomplete firmware update will mean the unit cannot function. Please contact technical support if you would like more information about the firmware update process.