Confirm software compatibilityFirst, make sure that your software supports your camera make and model for tethered shooting.
Download the most recent version of your softwareSoftware doesn’t always auto-update so make sure your software is installed correctly and all current updates have been made.
- Lightroom for Mac OS updates »
- Lightroom for Windows updates »
- Capture One Pro for Mac OS updates »
- Capture One Pro for Windows updates »
- DarkRoom updates »
- SmartShooter updates »
Ensure your camera’s firmware is up-to-dateIf you are not familiar with updating your camera firmware, please view these links for the latest firmware updates:
- Turn on your computer and login. Keep camera powered off.
- Securely connect your cable at both the camera and computer ports.
- Open tethering software you will use to receive images.
- Start tethered capture session in software.
- Turn on the camera. Software should detect connected camera.
- Begin shooting to see images appear in software.
Connection issuesIf your connection was working during a tethered capture shoot but has dropped, here are steps to recover from a dropped connection:
- Turn off the camera.
- Ensure that your cable is snug and secure with Jerkstoppers at both the camera and computer ports.
- Disconnect the camera from the computer.
- Close software and restart the software.
- Open software.
- Reconnect the camera.
- Turn on the camera and try tethered shooting.