Trouble Connecting Nikon D810 to a Mac when Tethering with Lightroom?

Posted by: on Feb 17, 2017

Trouble Connecting Nikon D810 to a Mac when Tethering with Lightroom?
Are you having trouble connecting your Nikon D810 DSLR USB 3.0 camera to your computer using Adobe Lightroom? We’ve received a few reports of D810 users unable to shoot tethered to Lightroom using macOS Sierra. It’s currently unknown what is causing this issue, however there are a few common quick troubleshooting tips that may help.

ISSUE: Dropped connections or unable to connect at all. SOLUTION: Tether Tools TetherBoost Pro USB 3.0 Core Controller The TetherBoost Pro System alleviates a common problem amongst USB 3.0 camera and digital back users who are experiencing dropped tethering connections or are unable to get a tethered connection started at all. These challenges are affecting some of the most popular cameras on the market, including the Nikon D810. The core issue is that computer manufacturers, often in an attempt to be as efficient with power as possible, are either under-powering or dynamically-powering their USB 3.0 ports. These manufacturers are not currently considering the unique needs of photographers and this is causing these connectivity issues. The TetherBoost Pro conditions the line and regulates the power from DSLR/Digital Backs to the computer, eliminating these limitations and allowing your tethered connection to operate up to full USB3 speeds for tethering connections from 15 to 65 feet without any loss in signal. The TetherBoost Pro also features the TrueConnect LED indicator which ensures signal connectivity between a photographer’s DSLR, Mirrorless or Digital Back camera and a computer.
Other Possible Solutions
  • Update to Lightroom 2015.7/Lightroom 6.7, OR
  • Remain on your current Mac OS X version and do NOT update to macOS 10.12 (Sierra) if you are running Lightroom 5 or earlier.
  • Complete a clean wipe/install of Sierra, and ensure your Nikon transfer software is installed
  • Download and use Smart Shooter software, and setup a Watched Folder in Lightroom

Have another problem? Contact Tether Tools for more assistance and troubleshooting solutions.